Fireside Chat

Experience Overijssel: Tourists Will go Where you Point Them

10:00 am
June 8, 2022
Design Offices: Schanzenstraße
Session Description

Are digital travel assistants elevating the personalised experience during travel? Are the suggestions from digital travel assistants actually shaping travellers' decisions? We will discover how chatbots and voice assistants are becoming digital travel advisors. We will be looking at interesting research that explores the concept of how personal digital travel assistants can influence the user behaviour and support travellers to have a better experience while travelling.